Scorpion Bay Hotel

Santo Domingo Lote 14 S/N
San Juanico, 23812 Comondú
Baja California Sur, Mexico

+1 (858) 551-4900

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REServation Policies

 

Prices are in US dollars and do not include the Federal and State Tax of 19%. 

Credit Cards Accepted- Visa, MasterCard, American Express, Discover, Diners Club, EnRoute and JCB

Must be 21 years or older to make a reservation. 

Guarantee Policy- Reservations are 100% guaranteed with full payment at the time of booking. 

Non-Refundable Cancellation Policy- If the reservation is cancelled 15 days prior, then a full refund will be issued.  If the reservation is cancelled within 14 days, then the guest will be charged for one night of their reservation and the remainder will be a credit to be used within 1 year of the cancellation on room rentals only.  Failure to contact the Hotel or show up before check out time after the first night of a reservation will result in a full charge of the reservation and cancellation of the remainder of the reservation.  If the guest leaves early, no credit will be issued for the remainder of the reservation dates and any balance cannot be applied towards non-room rate charges like food, beverages, rentals, or swag.

Group Policy- A 50% deposit and a credit card on file are due in order for rooms to be held.  Changes are acceptable up to 30 days prior, but the credit card on file will be charged automatically 30 days from the start of the reservation and within 14 days, all reservation policies will apply.  Date changes must be made 30 days prior to the reservation date.  If there is a cancellation 30 days prior to the reservation, then a fee of up to $200 will be charged to the credit card on file based on the work already done.  Groups of 10 or more are required to rent the entire Hotel.  Groups of 10 or more are required to have dinner and breakfast at the Hotel’s restaurant and bar.  Menu selections must be made 30 days in advance, otherwise the options will be selected for you.  There will be no refunds of any kind, room rates or meals, if upon arrival the group has changed.  The person in charge of the group must acknowledge that they have read and understood the Hotel’s reservation policies.

Credit Policy- Any credit issued can only be used for room rates and must be applied within one calendar year from being issued.  Credits are non-transferable.

Change of Date Policy- Changes within 14 days of the reservation are subject to the non-refundable cancellation policy. 

Act of God Policy- In the event of an act of God, you will receive a credit for the full amount of your reservation for a future stay at the Hotel.  The spirit of this policy refers to natural disasters and not a lack of waves.

Pet Policy- Dogs are allowed at the Hotel. 

No Smoking- A $250 US fee will be assessed to your credit card if smoking takes place in your accommodations. 

Privacy Policy- Your contact information will not be sold to a third party. Rates and policies are subject to change.